Vocamemo Privacy Policy

Effective Date: 1 September 2024

1. Introduction

This Privacy Policy applies to the Vocamemo app (“App”), developed by Lukasz Ciastko (“Service Provider”), provided as a Freemium service. We prioritise the privacy and security of your personal data.

2. Information We Collect

2.1 Information You Provide:

Account Information (Optional): If you create an account, we collect your email address and password to enable syncing across devices.
Contact Information (Optional): We may collect your name or other contact details when you reach out for support.

2.2 Information Automatically Collected:

Usage Data: Includes features accessed, time spent in the App, and interactions with content.
Device Information: Includes device type, ID, operating system for performance optimisation.
IP Address: Recorded to help resolve technical issues and maintain security.

2.3 Location Information:

We do not collect precise location data. However, your approximate location (via IP address) may be used to personalise content and analyse usage trends.

3. How We Use Your Information

We use the information to:

Provide and Maintain the App: Deliver features, such as vocabulary learning, spaced repetition, and progress tracking.
Personalise Your Experience: Tailor content and recommendations based on your usage.
Improve the App: Analyse usage to enhance performance.
Communicate: Send updates, notices, or marketing promotions (with your consent).
Protect Our Rights: Enforce our Terms of Service and ensure compliance with regulations.

4. Sharing Your Information

We may share your information:

With Service Providers: Third-party providers assisting in app operation (e.g., cloudc storage, analytics) under strict confidentiality.
For Legal Compliance: If required by law or valid legal requests.
To Protect Rights: In cases where it’s necessary to protect our users or investigate illegal activities.

5. Data Transfer and Storage

Your data is primarily stored within the European Union. However, we may utilise certain third-party services that operate in the United States, such as cloud storage providers. If your data is transferred from the EU to the US, we will obtain your explicit consent before doing so, in compliance with data protection regulations.

Please note that while account authentication is optional, it is required to enable the synchronisation of your learning progress across devices. By choosing to create an account and use the synchronisation feature, you consent to the potential transfer of your data (e.g. account information) to the US.

6. Data Security

The Service Provider is committed to protecting the confidentiality of your information. We implement physical, electronic, and procedural safeguards to help secure the data we process and maintain. For instance, access to your data is limited to authorised employees, contractors, and service providers who need that information to operate, develop, or improve the Application.

While we strive to provide reasonable security measures, please understand that no system or method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we continually review and update our practices to minimise potential risks.

7. Data Retention

The Service Provider will retain User Provided Data for as long as you continue to use the Application and for a reasonable period thereafter. Automatically Collected Information will be retained for up to 24 months and then deleted. We do not store any information in any form after this retention period.

If you wish to request the deletion of User Provided Data that you have shared through the Application, you can contact us at privacy@vocamemo.com, and we will respond within a reasonable time. However, please be aware that some or all of your User Provided Data may be necessary for the proper functioning of the Application, and deleting it could affect your ability to use certain features.

8. Children's Privacy

The App is not intended for users under the age of 16 without parental consent. If you are under 16, you must obtain permission from a parent or legal guardian before providing any personal data or using the features of the App that require data collection, such as creating an account or contacting us for support.

If we discover that we have collected personal data from a child under 16 without parental consent, we will take immediate steps to delete such information. If you believe a child under 16 has provided us with personal information without appropriate consent, please contact us, and we will ensure the data is removed.

9. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights under the GDPR:

Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccurate data.
Right to Erasure: Request data deletion in certain circumstances.
Right to Restrict Processing: Request limited use of your data.
Right to Data Portability: Receive your data in a portable format.
Right to Object: Object to certain types of data processing.
Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.

10. Contact Us

For any questions or concerns, contact us at privacy@vocamemo.com.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. Any changes will be posted in the App, and significant updates will be notified via email or through the App. We encourage you to review the policy periodically for updates to ensure you are informed of our latest practices.

12. Your Consent

By using the App, you agree to this Privacy Policy and consent to the collection, use, and sharing of your data as described.